Fundamentals of Operations Management On-the-job benefits

Fundamentals of Operations Management course participants will gain the following significant benefits:

  • Quality improvement
  • Reduced support cost
  • Reduced time-to-market
  • Improved communications along the supply chain
  • Less wasted logistic process times

Target Audience

The Fundamentals of Operations Management course is recommended for:
  • Business managers
  • Emerging leaders


This seminar is intended to develop the core operations management skills and competencies. The core competencies include operations knowledge, planning, control, problem-solving and communication. Existing managers with at least two years’ experience will benefit from this seminar.


Upon completing this course you will be able to:

  • Provide 360 degree view of the operations management functions
  • Identify potential management blind spots and improvement areas
  • Offer experiential analysis of the challenges of COOs and Operations Managers
  • Describe the functions and practices of production and Operation Nanagers
  • Review the supply chain management, the research and development (R&D), the manufacturing, the project management and the quality management
  • Share insights on how to develop strategies, initiatives and programs to introduce and sustain competitive operations in organizations
  • Highlight the best practices, tools and models to develop and implement an effective operations management system

Course Modules

Day 1: Monitoring Project Deliverables and Controlling Projects

  • Operations Management Model
  • Operations Management Strategy for Competitiveness
  • Operations Planning Decisions
  • Supply Chain Management (SCM)
  • New Product Development (NPD + R&D)
  • Production or Manufacturing Management (MM)
  • Operations Management Best Practices Case studies

Day 2: Quality Management Best Practices

  • Six Sigma data driven approach
  • Lean manufacturing, inventory, warehouse and logistics
  • Just in Time (JIT) production
  • Value Stream Mapping strategies
  • Kanban Systems

Day 3: Building and Management LEAN operations

  • Decision areas: cost, quality, time, space, logistics, flexibility
  • Production Management: Innovation management, research and development (R&D), methods of production, cost of production, breakeven analysis, process control, production planning and scheduling
  • Facilities planning and automations and smart buildings
  • Project selection and initiation, planning, financing, scheduling and resource allocation, risk, communication, control, evaluation and termination
  • Supply Chain Management (SCM): Covers current issues in business logistics and information systems for coordinating operations
  • Outsourcing, off-shoring and supply chain integration

Training Methodology

Training materials are customized for seminar participants into the following activities:
1. Customization Request: agreeing with the advisor on the learning focus, course expectations, type of industry/company and assessment project.
2. Reading Assignment: understanding essential concepts (Knowledge transfer).
3. Case-study Assignment: management issues analysis (Learn by example).
4. Project Assignment: real-world best practices application (Knowledge creation).
5. Advisor Feedback: reviewing participants work and providing improvement advice (Development).

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