Hospitality Management Certificate Course

On-the-job benefits Hospitality Management course participants will gain the following significant benefits: Development and/or maintenance of a great reputation Confidence to deal with a wide range of customer-based situations Increased Customer Lifetime Value (CLV)...

Managing Difficult Customers

Managing Difficult Customers On-the-job benefits The Managing Difficult Customers course participants will gain the following significant benefits: Understand WHY the Customer is Upset Identify the Situations Before they Become SITUATIONS Learn and Practice the...